I created a specific rule to allow ports 5003, 16000, 1604 to be open on TCP for all IP addresses. ![]() In my case I had to go into the Security Settings (IPSec) and choose "IP Security Policies on Local Computer". If you get an immediate blank screen then it worked, otherwise there is an issue with the port. ![]() That's telnet followed by your IP address and then the main FMS admin port number 16000. Solution Found: With FM Tech support I did a test to see if the proper ports were open using the Command Prompt and telnet (you may need to enable telnet first under Windows program features). This is a "plain Jane" dedicated Quad-core server at running 64-bit Win Server 2008 R2 and nothing else no Plesk, no Firewall, nothing. In my case, when I look in the Task Manager, fmserver, fmhelper and fmadmin are all showing up under processes (though only FileMaker Server appears under Services) indicating that fmadmin IS running. Your issue may still come down to the 32-bit vs 64-bit and I'm still thinking about how that might be happening. Alternately you can download and manually install the correct one. With earlier versions of FMS, you could use the Java Control panel to turn off/roll back incorrect versions of Java, but the solution that usually worked best was to delete ALL versions of Java and then let the FMS installer install the correct one. ( ) Windows auto-update can sometimes install a later version that then prevents the Java-based Admin Console from launching. ![]() FileMaker's Knowledge base specifically identifies the correct version for FMS 11.0v1 as Java Version 6, Update 16, however, it appears that FMS 11.0v2 installs Java 6 Update 20 and Bonjour 2.0, so it's important to get all your versions aligned. That said, you should check the Java Control panel to see what version is installed. Previous versions of FileMaker Server (10 and 9) have had Admin Console startup issues related to the version of Java installed however I'm not aware of similar issues with version 11.
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